SOUND FAMILIAR?
When plumbing goes wrong,
you need someone who actually shows up.
We know what it feels like to call three plumbers and hear nothing back. To get a quote that makes no sense. To wonder if the job was really done right. That is exactly why we built our business differently.
"No one called
me back."
We pick up the phone and call back promptly. You will speak with a real person from our local Ontario office — not a call center.
"It broke again six months later."
We use Moen, Kohler, and other manufacturer-trusted brands. We do not cut corners on parts, because you should not have to deal with the same problem twice.
"I need someone licensed and insured."
John Lockwood Plumbing holds a City of Rochester Master Plumbing License. Fully licensed, fully insured. No guesswork about who is in your home.
"I just want someone I can trust."
Three generations of the Lockwood family have been your Rochester neighbors since 1972. This is not a franchise. This is a family that has built its reputation one job at a time.
WHY HOMEOWNERS CHOOSE US
Not just a plumber. Your plumber.
There is a reason families in Rochester have been calling the same number for fifty years. Here is what makes John Lockwood different.
01
Third-Generation Family Ownership Since 1972
This is not a franchise. It is a family business with deep roots in this community. The Lockwood name is on every job — and that means something.
02
City of Rochester Master Plumbing License
Fully licensed, fully insured. Our plumbers carry the credentials that protect you, your home, and your investment.
03
Name-Brand Products Only — Moen, Kohler & More
We only install products we would put in our own homes. No mystery brands, no parts that fail in 6 months.
04
Real Local Office — Not a 1-800 Number
Our facility is in Ontario, NY. You can call, you can show up, you can find us. We are accountable in ways a national chain never will be.
WHERE WE WORK
Serving Greater Rochester & Surrounding Counties
Our facility is in Ontario, NY — just a half-mile east of County Line Road in Webster. We serve the entire Rochester metro area and surrounding communities.