Customers and Testimonials

We proudly work for the following builders:


  • A note of huge appreciation for your excellent work. We had a water main break at our home and two of your plumbers arrived within the hour. They were courteous, professional and got the job done with flying colors, including getting an outside excavation crew on site in less than an hour. All the contractors worked so well together - I was very impressed. I'm so grateful for your good work. We found our new plumber!
    Warm regards,
    Leslie K.
    Marion, N.Y.

  • Lockwood Plumbing took care of my toilet and the dishwasher. Best plumber I have ever met! Scale of 1-10, I would give a 10.
    -Homeowner from the Villas at Canandaigua

  • I was very pleased to have James [plumber] do my plumbing job. He is very personable and knowledgeable and explained what he was going to do to fix the drainage problem in my sinks. Everything is working fine and he cleaned up too. I will recommend John Lockwood Plumbing to my friends who may need a good plumber.
    Sincerely, Lois M.

  • I want to thank John Lockwood Plumbing for the very thorough and professional job your company did installing the Navien 240A tankless water heater in my home. Your installer was courteous, patient and knowledgeable. He took time to explain to me how the system worked and what he was doing during the installation process. The unit works great and I will be sure to recommend your services when others are in need!
    Sincerely, Ken P.

  • Thank you for your excellent service! Dan [plumber] was helpful, courteous and professional. He is a compliment to your business.
    Thanks again, Lon D.

  • Just a short note to thank you for the work you did at my sister’s house. In the past, she had a contractor (handyman) that cheated her out of work and money. She has been very reluctant to have anyone in her house since then. John Lockwood Plumbing provided excellent plumbing services that has helped her move past her bad experience, and now she realizes there really are good people in this world. My sister loves her new faucet!
    –Ellyn W.

  • A quick note to say thanks for replacing my parents water heater so quickly and at a good price. I appreciate it, and I’m very happy!

  • I want to thank you for fixing my outside faucet. One of your plumbers did a great job and was friendly, professional and polite. It was my best plumbing experience ever, and I've had a few, believe me. On top of it all, your rates were reasonable. So all in all, a real success! Thanks again.
    -Pat C.
    Irondequoit, N.Y.

  • Thank you for the great plumbing support and coordination. I really appreciate how easy you made getting my new water heater installed. Your plumber did a fantastic job. He was well organized, experienced and fast. He also explained everything in detail as asked. It is very difficult to find good contractors nowadays. John Lockwood Plumbing is on the top of my list and will definitely be called when I finish the downstairs bathroom. Thank you again.
    -Len C.
    Victor, N.Y.

  • My friend recommended John Lockwood Plumbing to me. They saved us hundreds of dollars from a competitors estimate. Not only did they come to our house and examine the job for free, they stuck to their estimate, arrived on time and completed the job in under two hours. We are so impressed with their honesty, expertise and professionalism.
    Henrietta, N.Y.

John Lockwood Plumbing is a proud supporter of the following organizations:

  • Kiwanis Club of Webster, NY
  • Lollypop Farm - Humane Society of Greater Rochester
  • Mercy Flight
  • Webster Athletic Association Baseball
  • Webster-Fairport Elks Club